Privacy Policy

At Wise Note, we take your privacy seriously and prioritize it as a fundamental commitment. We understand the significance of your personal data. When you engage with our mobile and web applications, we manage your information with the highest level of diligence, ensuring that you maintain full control over it.

Our Promise to You: Your Data, Your Control

We believe your data belongs to you. When you delete your recordings, transcriptions, or summaries, they are permanently removed from our servers. Our goal is to give you the most convenient service while keeping your privacy intact.

Information We Collect

Account Creation:

When you sign up for Wise Note using Google, Apple, or Facebook, we collect your name and email address. This information is used to create and maintain your account, allow access to your data across multiple devices, and communicate important updates to you.

Purchase Information:

If you make purchases through the iOS, Android App Stores or our website, we collect transactional data. This is used to manage billing and account services.

Audio and Text Data:

• Audio Recordings: When you record audio within the app, these recordings are uploaded to our server for transcription processing. The audio files are stored until you delete them from the app. This storage allows us to stream the audio to you from any device on which you use Wise Note.
• Transcriptions and Summaries: The text generated from transcriptions and summaries is stored on our servers to provide you with easy access across your devices.

How We Use Google User Data

If you sign up for Wise Note using your Google account, we collect your Google name and email address. This data is used exclusively to create and manage your Wise Note account, provide secure login and synchronization of your data across multiple devices, and send you important notifications about your account or relevant Wise Note updates.

Our Technology Partners: Ensuring Secure, Seamless Experiences

Wise Note utilizes cutting-edge tools to deliver transcription and summarization services. Here's who we partner with and how we share data with them:

• Infrastructure: All data is stored securely using Cloudflare and Supabase infrastructure, protected by native encryption at rest, and in transit by default.
• Transcription: We use OpenAI and Google latest speech-to-text models to generate transcriptions. We do not share personal identifying information.
• Summarization: We use OpenAI, Meta, and Google latest language models to generate summaries from your transcripts. We do not share personal identifying information.
• Analytics: We use Posthog, a privacy-focused analytics platform, to analyze user interactions and improve our service. This data is anonymized.

Data Sharing and Transfer

Third-Party Service Providers:

We share audio data with our transcription partners for speech transcription and text data with our summarization partners for summarization. We share anonymized usage data with Posthog to analyze how our app is being used.

No Selling or Renting of Data:

We do not sell, rent, or disclose your personal data to unauthorized third parties.

Data Retention and Deletion

We retain your data as long as you maintain an active account. When you delete content or your account, all associated data is permanently removed from our servers.

Data Security

• All data is encrypted both at rest and in transit.
• Strict access controls limit data access to authorized personnel.
• Regular security audits and monitoring protect against unauthorized access.

Updates to This Policy

We'll notify you of any changes by updating this page with a new effective date.

Contact Us

For privacy inquiries, please contact us at [email protected]