Refund Policy
Last updated: November 14, 2024
Refund Requests
If you believe that you qualify for a refund, please contact us at [email protected] with your request. All refund requests must include the reason for the refund request and the date of the transaction in question.
Introduction
At Wise Note, we strive to offer the best web and mobile applications through our product. We understand, however, that there may be instances where users are not fully satisfied with our services. This Refund Policy outlines the circumstances under which Wise Note may issue a refund for Wise Note.
Subscription Plans
Wise Note operates on a subscription basis. The fees and terms for these subscriptions are available on our product website and within the app.
Eligibility for Refund
We evaluate refund requests on a case-by-case basis. Factors considered in evaluating a refund request can include the detailed reason for the refund request, the user's history with Wise Note, and the cost and time elapsed from the purchase. Please note that we cannot offer refunds due to user error, such as accidental purchases or misunderstandings about our product's functionality.
No Refunds after 14 Days
Please note that we cannot issue refunds for any reason for transactions that are more than 14 days old. We encourage you to evaluate Wise Note during the first 14 days after purchase to ensure it meets your needs.
Processing Refunds
If your refund request is approved, the refund will be processed, and a credit will be automatically applied to your original method of payment within a certain number of days, depending on your payment provider.
Changes to This Refund Policy
We may update this Refund Policy from time to time. Any changes will be effective immediately upon posting the revised policy on our app and website. Your continued use of Wise Note after any changes to the Refund Policy have been posted constitutes your acceptance of the updated policy.
Contact
If you have any questions about this Refund Policy, please contact us at [email protected]